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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Water Damage Can Happen In Levels Not Used On A Regular Basis

6/22/2022 (Permalink)

Unused lower level of home had a pipe break causing water damage that went unnoticed Check all levels and rooms throughout your home to avoid unnecessary water damage

Sometimes in homes that are multi-level and there is only two living in the home, it's generally because the kids are grown and gone. When there is a lower level, it is easy to go days or weeks without going downstairs. There is potential for damage if you have a downstairs bathroom and a water line breaks. The water can run for days causing heavy water damage. At this residence, the water did run for days, and the water covered the entire downstairs. The lower level had two bedrooms, a game room, storage room, and bathroom.  There was carpet throughout, all of which had to be removed.  The drywall acted as a wick and the water line on the walls went up several feet.  From the floor up to four feet had to be removed from the drywall. SERVPRO removed and hauled off the debris. 

If you have a multi-level home, it is best to check the different levels on a regular basis to avoid unnecessary damage.  If you do  suffer a water loss call SERVPRO, we will get you back to “Like it never even happened.”

SERVPRO® Technicians Are IICRC Certified

6/14/2022 (Permalink)

SERVPRO Flyer that says "Fire or Water We Got You Covered" SERVPRO is IICRC Certified 24/7 We are prepared to get you back to "Like it never even happened."

SERVPRO  is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Call SERVPRO® Because Time Matters

6/8/2022 (Permalink)

Refrigerator water line broke flooding the kitchen SERVPRO® is ready to respond 24/7 because we understand that for you loss time matters.

Sometimes in homes that are multi-level and there is only two living in the home, it's generally because the kids are grown and gone. When there is a lower level, it is easy to go days or weeks without going downstairs. There is potential for damage if you have a downstairs bathroom and a water line breaks. The water can run for days causing heavy water damage. At this residence, the water did run for days, and the water covered the entire downstairs. The lower level had two bedrooms, a game room, storage room, and bathroom.  There was carpet throughout, all of which had to be removed.  The drywall acted as a wick and the water line on the walls went up several feet.  From the floor up to four feet had to be removed from the drywall. SERVPRO removed and hauled off the debris. 

If you have a multi-level home, it is best to check the different levels on a regular basis to avoid unnecessary damage.  If you do  suffer a water loss call SERVPRO, we will get you back to “Like it never even happened.”

SERVPRO® Is Ready 24/7 To Assist With Your Commercial Disaster

6/6/2022 (Permalink)

Apartment hallway that has water due to a water line break Rest easy SERVPRO® is available 24/7 to get you back to "Like it never even happened."

SERVPRO is available 24 hours a day for water emergencies, large or small, residential, or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


Call Immediately:

803-581-1570 or 864-490-3954

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, and we also perform mold remediation. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO® Clean Carpet And Upholstery

6/5/2022 (Permalink)

SERVPRO Technician Cleaning Carpet On Stairs Call today to get back to "Like it never even happened."

At SERVPRO we get the fact that carpets need to be cleaned. The fact that company might be coming to visit, and we all want our homes to look their best. At SERVPRO we offer the best professional carpet cleaning.  We clean your carpets like we’re cleaning our own. When company comes there is no hiding spots by the furniture.  We are all in with you.  We have customers that we receive calls from on a regular basis to help assure them their company will ask where they got their new carpets.  24/7/365 we are ready to assist with your needs.  And if you need it, we will arrange to have your area rugs cleaned as well.  Removal of pet spots and odors is available.  

Call today to schedule your professional carpet cleaning. 803-581-1570

SERVPRO0® Reminds You To Keep Hydrated In The Heat

6/5/2022 (Permalink)

SERVPRO® Green Van And SERVPR® Duck Stay safe, and stay hydrated in the heat

Scientifically, and medically there is an explanation as to why the humidity makes the heat so much harder on the body. Our body has its own cooling system, which works by producing perspiration or sweat. When sweat or perspiration evaporates it gives the skin the cooling effect. We know that hot weather can tax the body, but did you know that High Humidity causes our physical cooling system to strain, as the humidity makes it harder for the sweat to evaporate? Extreme Heat causes many to lose their lives each year. There are risks for each of us if not hydrating properly, but those at the highest risk are the young, sick, old and overweight. There are many illnesses in conjunction with Extreme Heat. HEAT STROKE is caused by the body’s own air conditioning unit when it stops working. HEAT CRAMPS are muscle spasms that usually involve the legs and abdomen. This is the direct result of dehydration and can be the first sign someone is getting dangerously hot. HEAT EXHAUSTION is very serious, and more serious than cramps. The skin will be cold and clammy. The person needs cool cloths, and sips of water every 15 minutes. If there is vomiting, seek medical help.

At SERVPRO you are family, and we want you safe, and healthy. We Care. #HereToHelp #KeepCool #KeepHydrated

SERVPRO® Is Your Resource For Fire And Water Damage

6/1/2022 (Permalink)

Space heater in a burned hallway Always use caution with heaters, and electric plug in's . When you find yourself dealing with fire, or water damage call SERVPRO.

Whether it is a residential fire, or a commercial fire, either can be devastating. A family can be displaced, and a commercial fire can shut down a business, and potentially leave employees without a job. At SERVPRO® we understand how hard it can be to suddenly not be in your own home, or the stress that comes with a business having to close for repairs if necessary.  

Unfortunately, when there is fire damage, there is also water, and smoke damage. Each will have to be addressed differently to be properly repaired. Our expertise, and experience allows us to inspect, and accurately assess the extent of the damage to formulate the best plan to get you back into your home, or your business back up and running. “Like it never even happened.”

Water Damage At A Nail Salon Is Quickly Back To Business With SERVPRO®

5/13/2022 (Permalink)

Hallway flooded in a nail salon due to a ruptured pipe No job is to large, or too small for SERVPRO® Getting you back to "Like it never even happened."

We are here to help and we understand the stress and inconvenience a disaster of any size can be. The sooner we can get onsite, the quicker we can help return things to normal.  If you have suffered a water loss you will need to shut off the water to prevent further damage.  If you have suffered a fire loss the fire department will let you know when it is safe to enter the premises.

The primary services we offer:

- Fire, Smoke, and Soot Restoration

- Water Removal and Dehumidification

- Mold Mitigation and Remediation

- Catastrophic Storm Response

We  provide move outs, contents cleaning,  electronics cleaning and restoration, document drying, carpet and upholstery cleaning, duct cleaning, deodorization, biohazard and crime scene clean-up.

Also, to help ease an already stressful situation we work directly with insurance companies.

Our goal is to get you back to "Like it never even happened." 

SERVPRO Is Here To Help When Fire Or Water Damage Strikes Your Home Or Business

4/25/2022 (Permalink)

SERVPRO® green fan in bathroom where the pipe under the sink burst causing water damage Time matters, and SERVPRO is Faster To Any Disaster so we can get you back to "Like it never even happened."

SERVPRO of Cherokee, Chester, Fairfield & Union counties is available 24 hours a day for water emergencies, large or small, residential or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


Call Immediately:

803-581-1570 or 864-490-3954

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cherokee, Chester, Fairfield & Union counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cherokee, Chester, Fairfield & Union Counties

SERVPRO® of Cherokee, Chester, Fairfield & Union counties  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, and we also perform mold remediation. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Got Mold?? No Worries On The Wat The Way To Get You "Like It never even happened."

2/10/2022 (Permalink)

Mold above a bathroom ceiling Keep a checklist to be sure you have not missed any moisture activators, or water lines.

When storms roll through town there is no specific target, what we do know, is that  SERVPRO is available 24/7 to immediately assist with your needs.  Time matters when it comes to cutting the cost, or damage that can be caused. Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. It is a fallacy that all mold can be removed. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. Mold often produces a strong musty odor and can lead you to possible mold problem areas. Keep indoor humidity below 45 percent. High humidity in a home can support mold growth. If your home or business has a mold problem, we can inspect and assess your property and provide mold remediation services as needed.

803-581-1570 

Unattended Stove Is Cause Of Fire In Chester

1/4/2022 (Permalink)

Stove with pans on it and the wall behind the stove is black from an unattended stove Leaving a stove unattended can be the cause of major fire and smoke damage to your home or business.

SERVPRO has been called several times for kitchen fires that could have been avoided had the source been attended. It is so easy to set a pot on the stove only to leave the kitchen and get sidetracked with yet another distraction. In the blink of an eye your home can be enveloped by fire. You could be displaced from your home, belongs lost, treasured pictures, memories in the form of heirlooms, and daily needed articles damaged, or permanently destroyed. And yes, if we are going to be real here, the ultimate loss would be loss of life.

SERVPRO cares, and to help you avoid a kitchen fire, I have listed below key elements that are fire-related hazards in a kitchen. Happy and safe cooking from all of us at SERVPRO.

Fire-related hazards in a kitchen include:

  • Flames, sparks and hot gases from food preparation can ignite residues in exhaust ducts.
  • Food preparation equipment left without supervision during operation.
  • Failure to switch-off equipment, especially at the end of activity.
  • Overheated oils that can lead to spontaneous combustion.
  • Food preparation equipment based on solid fuels. 
  • Gas blowtorches used for browning some foods.
  • Poorly operating thermostats or lack of thermostat or fault-detecting equipment
  • Faulty or overheating electrical equipment.
  • Metal exhaust flues that conduct heat and ignite nearby material, or debris.
  • Ovens without igniters/pilot lights (lit with burning pieces of paper).

When faced with Fire or Smoke Damage your number one resource is SERVPRO.  SERVPRO will get you back to "Like it never even happened."

Apartment Water Line Fails Causing Heavy Water Damage Throughout The Building

12/8/2021 (Permalink)

Long hardwood floor hall covered in water from a ruptured pipe A pipe burst in the middle of the night causing heavy water damage to an apartment building

After a restless night due to heavy storms your first thought is to check your residential property before leaving for work. All good at home, yet as you unlock the office door you find a couple inches of water throughout the facility. Realizing the water has come through the ceiling you grab your phone and call SERVPRO. You relay the situation, and the SERVPRO office is able to utilize your Emergency Ready Profile, which saves time for the customer, and allows SERVPRO to know where to park, who the contact is, and has a layout of the office. With all this in motion within thirty minutes the water extraction began. Furniture was blocked up, and office property was removed to protect it from further damage. At SERVPRO we arrive with a plan in motion, and prepared to get you back “Like it never even happened.”

When Lightening Strikes Your Home Or Business Call SERVPRO

11/22/2021 (Permalink)

Vaulted living room ceiling with a large burned hole where lightening struck When lightening strikes your home, or business call SERVPRO! Faster to any size disaster.

When a storm is in the area of your home, or business it is not unusual to hear a large boom, or cracking sound from the lightening. When this storm hit town, trees, and buildings were affected.  For this family there was something different about that last lightning bolt, the sound was one of serious business, in other words, sounded like it hit the house. Being head of the house can be tough at times, certainly this was going to be a walk to remember. Not to be disappointed in absolute awe the homeowner stared through the large hole in their living room ceiling caused by the lightning strike. The lightening was destructive, causing heavy structural damage, fire damage, smoke damage, and water damage..
SERVPRO is your resource 24/7/365. We are ready to get your back to "Like it never even happened."

SERVPRO Is Ready To Respond When You Face A Thanksgiving Fire

11/17/2021 (Permalink)

Big Cooked Turkey on a platter Thanksgiving is the peak day of the year for fires.

Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, the day before Thanksgiving, Easter, and Christmas Eve.In 2018, U.S. fire departments responded to an estimated 1,630 home cooking fires on Thanksgiving, the peak day for such fires.Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.Cooking caused almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths in 2014-2018.Source: NFPA's Home Cooking Fires and Home Structure Fires reports.When dealing with fire damage SERVPRO is your number one resource to get you back to "Like it never even happened."  SERVPRO is available 24/7 and is Faster To Any Disaster.

SERVPRO Responds To Commercial Water Damage

11/10/2021 (Permalink)

Apartment affected by water damage from the apartment above. SERVPRO technician on a ladder working on the ceiling SERVPRO is available 24/7 to get your commercial property back to "Like it never even happened."

When one thinks of water damage, our first thought is a flooded floor which could potentially envelop an entire room, or building. While a completely normal thought, unfortunately with water loss, or water damage, the reality of floor to ceiling comes into play A water loss that begins on a second level of either a commercial property, or residential property can affect ceilings, and floors located below the initial water loss. Depending on the source, and longevity of the water running, will directly affect the space covered in the water loss. As depicted in the photo the initial water loss occurred on the second floor, and migrated through the ceiling to the walls and floors below.
SERVPRO handles Commercial Water Losses, and Residential Water Losses 24/7/365.

SERVPRO will get you and your property back to "Like it never even happened."

Call SERVPRO When You First Notice A Must Odor In Your Home

11/8/2021 (Permalink)

Crawlspace heating ducts are detached causing mold Duct work improperly connected can cause mold to grow.

Times are difficult for a lot of folks especially once they realize a handyman might not of been too handy when it came to fixing an issue with the heating ducts under the crawlspace of their home.
We received a call about a heavy mold smell inside the home. SERVPRO sent their highly qualified technicians to find the source of the mold smell. Upon inspection of the crawlspace it was quickly determined that the heating ducts had been detached. This caused too much moisture under the home, which became a mold issue. SERVPRO provided a mold remediation to resolve the mold issue. The customer relayed repeatedly how happy they were to have their healthy home back so quickly. 
SERVPRO is your number one resource to get you back to "Like it never even happened." 

Frozen Pipes Can Lead To Water Damage And When It Does Call SERVPRO

11/2/2021 (Permalink)

Kitchen with fan drying out from a broken frozen pipe When a pipe is frozen it expands, and eventually ruptures. SERVPRO is Here To Help when your faced with Water Damage

Frozen water pipes are a reoccurring issue which occurs once the temperatures drop below freezing. Statistically it is proven that frozen pipes are one of the biggest risks of property damage when the temperature drops. This is more prevalent in regions where the temperature can significantly drop. Lower temperatures can cause the water to expand, which puts pressure on the pipes, or storage container, causing the pipe to break, or container to burst. Once there is a compromise to the water system, or storage unit the ensuing water can cause water damage, and potentially turn into an emergency.

First the home or business with the water damage must quickly be evaluated for the safety of anyone in the home, or business. Be sure there is nothing electric in, or around the water damage to cause either an electrical fire, or electrocution. Make sure there are no ‘slip and fall’ hazards. If it is not safe, keep out and dial 911 for help. Once all is secure regarding safety precautions, shut off the water if you can. 

Call SERVPRO for water damage to your home, or business. We want to get you back to “Like it never even happened.”

SERVPRO Documents All Contents Whether Salvageable Or Unsalvageable

10/5/2021 (Permalink)

Contents in a home that have been affected by fire, and smoke damage SERVPRO provides a contents pack out after a fire in a home. Everything is documented, the unsalvageable items are also documented, and inventoried.

Once a fire has been extinguished, and a water remediation is in process, it is important to begin addressing contents that have been exposed to fire, smoke, soot, and water.  Everything is checked individually, and determined as to whether it is salvageable, or unsalvageable.  Every object is inventoried, and if unsalvageable is recorded and readied for the Insurance Adjuster to examine for loss purposes.

Anything that is deemed salvageable is boxed up and brought to the SERVPRO Warehouse to be cleaned by the Contents Crew.  Depending on the level of heat objects are exposed to during the fire will help determine if it is salvageable as the integrity can become compromised. When the SERVPRO Contents Crew comes across an object that has been compromised it too will be inventoried and placed separate from the salvageable contents.

At SERVPRO we want you back to “Like it never even happened.”

Vanity Water Line Fails in Gaffney Causing Water Damage

9/22/2021 (Permalink)

Water line under bathroom vanity fails Failed water line for bathroom vanity fails causing water damage at a residence in Gaffney.

When a water supply line to a vanity fails the water just doesn't stop under the sink. It continues to run, flooding anything, or room in its path until the water source is shut off. It is important to know where, and how to shut off the water supply to your home, or business in order to avoid further water damage. Quickness is key to avoiding further damage to your home, or business as if left too long mold can develop.  SERVPRO will provide a Water Mitigation, and a Mold Remediation to help avoid mold issues in the future.  SERVPRO technicians use Moisture Meters daily to monitor the drying process until there is a complete dry out. 

When faced with water damage SERVPRO is your number one resource to get you back to "Like it never even happened."

You Will See And Feel The Difference When SERVPRO Cleans Your Carpets

8/2/2021 (Permalink)

Tan throw carpet that is clean on one side, and dirty on the other. You will immediately see and feel the difference once SERVPRO Technicians have professionally cleaned your carpets at home, or in your office.

Whether in your home, or business you will have areas that experience higher levels of foot traffic, or areas that are continually exposed to dirt, and or pet dander, and odors.  If you experience this type of heavy carpet traffic you might need to have your carpets cleaned more frequently.

Our technicians are highly trained to professionally clean your carpet, remove stains, and pet odors. We also provide area rug cleaning, which we will pick up, and return at no extra charge. Our technicians are also highly trained to clean your upholstery.  Depending on the circumstances the upholstery will be cleaned at your home, or office, or brought back to our facility.

At SERVPRO we recommend that you have your carpets cleaned one to two times per year. 

Call SERVPRO today to schedule a carpet cleaning for your home, or business.  We want to get you back to "Like it never even happened."

SERVPRO Understands That Quickness Is Key To Getting You Back to "Like it never even happened."

8/2/2021 (Permalink)

SERVPRO Logo Fast To Any Size Disaster with a NASCAR black vehicle The quicker SERVPRO gets onsite, the quicker we can help get things back to "Like it never even happened."

Our SERVPRO technicians are IICRC Certified, as well as Certified in Fire Cleanup, Carpet Cleaning, and Mold Removal, Trauma and Bio-Hazard Clean-Up.

The primary services we offer are:

  • Fire, Smoke, And Soot Removal
  • Water Remediation
  • Mold Mitigation, and Mold Remediation
  • Catastrophic Storm Response
  • Board Up
  • Contents Pack Out
  • Carpet Cleaning

We can also help, and provide Move Outs, Contents Cleaning and Restoration, Electronic and Equipment Cleaning and Restoration, Document Drying, Upholstery Cleaning, Duct Cleaning and Deodorization, Bio hazard, and Crime Scene Clean-Up.

At SERVPRO we are here to help. We understand the stress and inconvenience a disaster of any size can be for your home, or business.  The quicker we can get onsite, the quicker we can help get things back to “Like it never even happened.” 

We work directly with all insurance companies.  Feel free to give us a call with any questions.

When Facing Fire and Soot Damage Call SERVPRO We Are Here To Help

8/2/2021 (Permalink)

Commercial shop walls that are covered in soot SERVPRO's highly trained technicians are available 24/7 to assist with fire damage in your home, or business.

Smoke, and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Contents no matter how small can also be affected. Our smoke damage expertise, and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience these disasters, small or large can cause to a family, or business.  We strive to make it "Like it never even happened," in all situations and help get a family back to normal living conditions or, a business back to full operation as quickly as possible.

SERVPRO is available 24/7 to assist you with your needs.

Should You Discover Mold In Your Home Or Business Call SERVPRO

7/22/2021 (Permalink)

Crawlspace rafters covered in mold If you find you have mold in your home or business contact SERVPRO to schedule a Certified Mold Remediation

Once you decide to sell your home, or business you begin to take note of what needs to be fixed or repaired. Should you repaint, change fixtures, or maybe even replace a window.  It is easy to forget to check your crawlspace, or even your attic. Once an inspection has been done the Inspector will have checked both the attic and crawlspace revealing whether you have mold in either location. If mold is found call SERVPRO because buying, or selling a home, or business can be stressful. Let SERVPRO take some of the stress off you as the realtor or the homeowner. SERVPRO can come out and inspect your home or business for visible signs of mold. If mold is found SERVPRO can take the necessary steps to treat and kill mold. SERVPRO can get you back to enjoying the buying or selling process quickly.

SERVPRO is here to help from start to finish 24/7/365 we are here to meet your needs and exceed your expectations. We will get you back to “Like it never even happened.”

Call SERVPRO If You Are Dealing With Fire Damage

7/13/2021 (Permalink)

Dining Room With Burned Debris All Over The Floor SERVPRO is quick to respond and understands the importance of Quickness Is Key to cutting down on further Damage.

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience these disasters, small or large can cause to a family, or business.  We strive to make it "Like it never even happened," in all situations and help get a family back to normal living conditions or, a business back to full operation as quickly as possible.

Smoke, and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Contents no matter how small can also be affected. Our smoke damage expertise, and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

SERVPRO is available 24/7 to assist you with your needs so we can get you back to “Like it never even happened.”

SERVPRO Technicians Are Highly Trained To Get You Back To "Like it never even happened."

7/13/2021 (Permalink)

In the bedroom looking into the hallway which has black footprints from soot SERVPRO technicians are IICRC and prepared to get you back to "Like it never even happened."

When the fire department arrives their main focus is on putting out the fire to help keep the fire from progressing causing more damage.  Fire fighters will come in and out of your home or business. Besides the fire damage you will now also be dealing with water damage, and if that isn't enough you will also have smoke, and soot damage. The fire damage, water damage, smoke damage, and soot will be dealt with by SERVPRO. SERVPRO will come in and access the damage, and address each issue as deemed in their protocol.  A Water Mitigation will be performed, all damaged contents from the fire will be inventoried for you, and your insurance company. The smoke leaves soot on the walls, floors, and your contents.  Will also pack up contents for cleaning and these items will also have an inventory compiled for documentation. Demolition  will be performed by SERVPRO and all the debris removed.  With all this completed SERVPRO  performs an Odor Removal. We are committed to getting you back to "Like it never even happened."

SERVPRO Recommends You Check Your Hot Water Heater On A Regular Basis

7/7/2021 (Permalink)

Hot water in a closet surrounded with mold Failure to check your hot water heater on a regular basis can result in water and mold damage.

Rarely is a hot water heater right out in the open like a couch, or television.  They are usually out of sight, which leads them to be out of mind. A hot water heater can have a water line fail, or even the holding tank can form a leak.  If it is a small leak the moisture from the closet being closed will begin to form mold.  Mold in itself is a major issue as it can cause health issues.  Not until the water line actually forms a larger hole allowing the water to escape through the bottom of the door, which allows the water to infiltrate into the adjoining room, or rooms.  The water supply will nee to be cut off, and the hot water heater removed.  Once this is done SERVPRO can begin a water mitigation, and once completely dried out can begin a mold remediation. SERVPRO will get you back to "Like it never even happened."

SERVPRO Recommends Moving Your Refrigerator Occasionally If You Have A Water Line Attached

7/7/2021 (Permalink)

Refrigerator has been moved to expose water damage and mold Checking your water line to your refrigerator to help to avoid extensive water damage and mold.

When a water supply line to the refrigerator goes unchecked there is potential that a water leak can develop.  Once the leak starts and goes without notice there is potential for not just water damage, but mold can and will develop as well.  As you can see in the picture there was water damage which also affected the floor below, and mold had developed. Should you discover water damage and/or mold damage, call SERVPRO. Our technicians are IICRC Certified and will walk you through the steps that need to be taken for a complete dry out. A Water Mitigation will be the first step, and depending on the extent of water damage will determine the number of days for the drying process.  Normally it is three days.  Once completely dried a Mold Remediation will be performed to avoid the potential of mold in the future.

We can help get you back to "Like it never even happened."

SERVPRO Provides Professional Carpet Cleaning In Your Home Or Business

7/2/2021 (Permalink)

Cleaned grey carpet in a commercial building No job to big or to small. SERVPRO provides professional carpet cleaning for your home or business.

Cleaning your carpets and rugs every 12 to 18 months will keep them performing and looking their best.  This number can drop if you have kids, and pets so how often you have them cleaned will be based on your circumstances. At SERVPRO we get the fact that carpets need to be cleaned. The fact that company might be coming to visit, and we all want our homes to look their best. At SERVPRO we offer the best professional carpet cleaning.  We clean your carpets like we are cleaning our own. When company comes there is no hiding spots by the furniture.  We are all in with you.  We have customers that we receive calls from on a regular basis to help assure them their company will ask where they got their new carpets.  And if you need it, we will arrange to have your area rugs cleaned as well.  Removal of pet spots and odors is available.  

Call today to schedule your professional carpet cleaning. 803-581-1570

Call SERVPRO When Fire Damage Affects Your Home or Business

7/2/2021 (Permalink)

Kitchen stove that caught fire due to being unattended SERVPRO is prepared to get you back into your home or business when you suffer fire damage

Smoke, and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Contents no matter how small can also be affected. Our smoke damage expertise, and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience these disasters, small or large can cause to a family, or business.  We strive to make it "Like it never even happened," in all situations and help get a family back to normal living conditions or, a business back to full operation as quickly as possible.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

SERVPRO is available 24/7 to assist you with your needs so we can get you back to “Like it never even happened.”

Quickness Is Key When Dealing With Water Damage

7/2/2021 (Permalink)

Drying fans in hallway where the wet flooring has been removed SERVPRO is quick to respond to a water damage which helps to avoid further damage to the home or business.

SERVPRO is available 24 hours a day for water emergencies, large or small, residential, or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage, and potential for mold.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals will be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the water been shut off, or the source of the loss been addressed?
  • Is there electricity available (on-site)?
  • Has there been any exposure to COVID-19?

A water loss no matter how large, or small needs to be addressed as quickly as possible. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it is the cornerstone of our business.

Quickness is key and will help get you back to “Like it never even happened.”

SERVPRO Is Here To Help With Your Storm Damage

7/2/2021 (Permalink)

Storm damaged roof covered with a blue tarp SERVPRO is prepared 24/7/365 to assist with your Storm Damage.

SERVPRO specializes in storm, flood response, and damage restoration. Our technicians are IICRC Certified, and we utilize specialized equipment to restore your property to its pre-storm condition. We are locally owned and operated, which allows us to respond quicker with the right resources. Quickness is key to avoiding further damage in your home or business and helps reduce the restoration cost. We can scale our resources to handle a large storm or flooding disaster. With access to equipment and personnel from a network of over 1,700 franchises across the country, we can utilize our elite Disaster Recovery Teams, and Large Loss specialists.

Upon arrival our SERVPRO technicians will begin the water extraction.  Once the water has been extracted the drying equipment will be strategically placed to ensure a complete dry out.  A SERVPRO technician will come daily to monitor the drying process.  Once dry, a mold remediation will be performed to avoid the potential for mold growth.

SERVPRO is Here to Help get you back to “Like it never even happened.”

SERVPRO Has The Expertise To Handle Your Smoke And Soot Damage

7/2/2021 (Permalink)

Two plates from a fire one has had the soot removed SERVPRO has the expertise and equipment to handle your smoke and soot damage.

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience these disasters, small or large, can cause to a family or business.  We strive to make it “Like never even happened.” in all situations and help get a family back to normal living conditions or a business back to full operations as quickly as possible.

Smoke and soot are very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

Call us 24/7 for assistance. 803-581-1570 or 864-490-3954

SERVPRO Responds To Water Loss At A Business

7/1/2021 (Permalink)

Business hallway covered with water When you arrive home, or to your business and find a water loss, call SERVPRO your number one resource for Water Mitigation.

All too often when there is a water loss it seems to come when no one is at home, or in the place of business. So when you arrive at work you find most of your business has flooded due to a water line that failed in your supply room.  In a state of panic, you locate the water source, and then contact SERVPRO. SERVPRO Water Technicians arrive in a short time to assess the best plan for your business.  Our SERVPRO Crew Chief will begin the paperwork with you while the rest of the crew begins the water extraction and clean up.  Furniture will be moved if necessary, and office contents moved, or boxed up for safe storage.  Once the water extraction is completed, the drying process begins.  Depending on the amount of water will determine the number of days.  A technician will return daily to monitor the drying process.  Once the drying process is completed a mold remediation is done.  This will help to ensure that mold will not form.  At SERVPRO we value your business and want you back to business “Like it never even happened.”

Heat Exhaustion Is Serious Be Sure To Stay Hydrated

7/1/2021 (Permalink)

The sun has the sky multi colored For your safety if you are working or playing outdoors be sure to keep hydrated.

There are risks for each of us if not hydrating properly, but those at the highest risk are the young, sick, old and overweight. Scientifically and medically, there is an explanation as to why the humidity makes the heat so much harder on the body. Our body has its own cooling system, which works by producing perspiration or sweat. When sweat or perspiration evaporates it gives the skin the cooling effect. We know that hot weather can tax the body, but did you know that High Humidity causes our physical cooling system to strain, as the humidity makes it harder for the sweat to evaporate? Extreme Heat causes many to lose their lives each year. There are many illnesses in conjunction with Extreme Heat. HEAT STROKE is caused by the body’s own air conditioning unit when it stops working. HEAT CRAMPS are muscle spasms that usually involve the legs and abdomen. This is the direct result of dehydration and can be the first sign someone is getting dangerously hot. HEAT EXHAUSTION is profoundly serious, and more serious than cramps. The skin will be cold and clammy. The person needs cool cloths, and sips of water every 15 minutes. If there is vomiting, seek medical help. At SERVPRO we care and we are Here to Help.

At SERVPRO you are family, and we want you safe, and healthy

SERVPRO Suggests A Regular Maintenance Schedule For Your HVAC System

6/28/2021 (Permalink)

Mold covers the HVAC system located in a closet Got Mold? Call SERVPRO

Changing seasons should correlate with the maintenance of your HVAC system.  Also, the filter to your system should be changed on a regular basis.  If your HVAC intake is in a closet, or a location where you cannot see it, it is important to locate the HVAC and physically view the component so make sure you are not developing mold.  Mold can develop without your knowledge and move throughout your entire system affecting the duct work as well. Once the duct work has been affected the mold spores can be distributed throughout your entire home, or office.  Once this happens there is the potential that the health of those frequenting the home, or business can have their health compromised.  Mold must be properly addressed to assure proper removal. 

If you think you have mold call SERVPRO and we will get you back to “Like it never even happened.”

At SERVPRO Our Technicians Are IICRC Certified

6/28/2021 (Permalink)

SERVPRO Orange House Logo with SERVPRO green background SERVPRO is IICRC Certified

SERVPRO  is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cherokee,Chester,Fairfield,& Union Counties

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Is Available 24/7 To Assist With Your Disaster

6/28/2021 (Permalink)

Hallway with a DEHU and Fans for drying SERVPRO is available to assist with your disaster so we can get you back to "Like it never even happened."

SERVPRO is available 24 hours a day for water emergencies, large or small, residential, or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


Call Immediately:

803-581-1570 or 864-490-3954

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, and we also perform mold remediation. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Unattended Lower Level of Home Suffers Heavy Water Damage

6/28/2021 (Permalink)

hallway with flooring removed to the subfloor Check all levels and rooms throughout your home to avoid unnecessary water damage

Sometimes in homes that are multi-level and there is only two living in the home, it's generally because the kids are grown and gone. When there is a lower level, it is easy to go days or weeks without going downstairs. There is potential for damage if you have a downstairs bathroom and a water line breaks. The water can run for days causing heavy water damage. At this residence, the water did run for days, and the water covered the entire downstairs. The lower level had two bedrooms, a game room, storage room, and bathroom.  There was carpet throughout, all of which had to be removed.  The drywall acted as a wick and the water line on the walls went up several feet.  From the floor up to four feet had to be removed from the drywall. SERVPRO removed and hauled off the debris. 

If you have a multi-level home, it is best to check the different levels on a regular basis to avoid unnecessary damage.  If you do  suffer a water loss call SERVPRO, we will get you back to “Like it never even happened.”

When Storms Hit SERVPRO Is Ready

6/4/2021 (Permalink)

Lightning struck roof and carried through to the inside ceiling Lightning strike during a storm went from the roof, through the attic and affected the interior ceiling

SERVPRO of Cherokee, Chester ,Fairfield, and Union Counties specializes in storm and flood response and damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. Since we are locally owned and operated, we are able to respond quicker with the right resources. The faster you call us and we can get onsite, further damage can be mitigated, and can reduce the restoration cost. We can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 franchises across the country and elite Disaster Recovery Teams and Large Loss specialists.

Have Storm or Flood Damage? Call Us Today(803)581-1570 or (864)490-3954

Space Heater Causes Major Fire Damage To Rock Hill Residence

6/1/2021 (Permalink)

Burned entrance to a room and burned space heater A space heater improperly maintained, or placed can cause devastating fire damage to a home or business

Whether it is a residential fire, or a commercial fire, either can be devastating. A family can be displaced, and a commercial fire can shut down a business, and potentially leave employees without a job. At SERVPRO we understand how hard it can be to suddenly not be in your own home, or the stress that comes with a business having to close for repairs if necessary.  

Unfortunately, when there is fire damage, there is also water, and smoke damage. Each will have to be addressed differently to be properly repaired. Our expertise, and experience allows us to inspect, and accurately assess the extent of the damage to formulate the best plan to get you back into your home, or your business back up and running. “Like it never even happened.”

SERVPRO Responds To Residential Or Commercial Fires

5/21/2021 (Permalink)

Kitchen stove and wall behind stove is burned SERVPRO understands the stress involved with a residential or business fire. We will get you back to "Like it never even happened."

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience  these disasters, small or large, can cause to a family or business.  We strive to make it like never even happened in all situations, and help get a family back to normal living conditions or a business back to full operations as quickly as possible.

Smoke and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a plan of action.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

SERVPRO Has Trained Technicians To Handle Your Contents

5/21/2021 (Permalink)

Green SERVPRO van packed with SERVPRO boxes of contents SERVPRO trains their technicians on how to properly handle contents that have suffered fire or water damage.

Once a fire has been extinguished, and a water remediation is in process, it is important to begin addressing contents that have been exposed to fire, smoke, soot, and water.  Everything is checked individually, and determined as to whether it is salvageable, or unsalvageable.  Every object is inventoried, and if unsalvageable is recorded and readied for the Insurance Adjuster to examine for loss purposes.

Anything that is deemed salvageable is boxed up and brought to the SERVPRO Warehouse to be cleaned by the Contents Crew.  Depending on the level of heat objects are exposed to during the fire will help determine if it is salvageable as the integrity can become compromised. When the SERVPRO Contents Crew comes across an object that has been compromised it too will be inventoried and placed separate from the salvageable contents.

At SERVPRO we want you back to “Like it never even happened.”

SERVPRO Understands The Stress A Fire Or Water Damage Can Cause

5/13/2021 (Permalink)

Nail Salon flooded hallway We are here to help and we understand the stress and inconvenience a disaster of any size can be.

We are here to help and we understand the stress and inconvenience a disaster of any size can be. The sooner we can get onsite, the quicker we can help return things to normal.  If you have suffered a water loss you will need to shut off the water to prevent further damage.  If you have suffered a fire loss the fire department will let you know when it is safe to enter the premises.

The primary services we offer:

- Fire, Smoke, and Soot Restoration

- Water Removal and Dehumidification

- Mold Mitigation and Remediation

- Catastrophic Storm Response

We  provide move outs, contents cleaning,  electronics cleaning and restoration, document drying, carpet and upholstery cleaning, duct cleaning, deodorization, biohazard and crime scene clean-up.

Also, to help ease an already stressful situation we work directly with insurance companies.

Our goal is to get you back to "Like it never even happened."  

Improper Ventilation Behind Breakroom Refrigerator Causes Mold

2/16/2021 (Permalink)

You have contacted SERVPRO to remove the mold you discovered behind your refrigerator. As you watch the crew work you are in awe as they put up what appears to be a plastic room between the dining room and living room. You ask the relevance of such a room, and the SERVPRO Technician is happy to explain the necessity of setting up a safe place to clean off their bags and tools. This zone will help to prevent contamination to clean parts of the room, home, or business. 

What caused the mold is too much moisture in the air, due to poor ventilation in the home. Either a window, or ventilation fan is needed to properly disperse the moisture, so it does not set on the ceilings, or walls. Mold can not only damage the home, or business, but can also be a health risk to those who occupy the home or business. At SERVPRO our technicians are certified to carefully remove the mold, thus bringing your home or business back to a safe environment.

Kitchen Fires Usually Begin at an Unattended Stove

1/27/2021 (Permalink)

Kitchen stove and wall behind stove is burned SERVPRO received many calls for house fires that have started at the kitchen stove

SERVPRO has been called several times for kitchen fires that could have been avoided had the source been attended. It is so easy to set a pot on the stove only to leave the kitchen and get sidetracked with yet another distraction. In the blink of an eye your home can be enveloped by fire. You could be displaced from your home, belongs lost, treasured pictures, memories in the form of heirlooms, and daily needed articles damaged, or permanently destroyed. And yes, if we are going to be real here, the ultimate loss would be loss of life.

SERVPRO cares, and to help you avoid a kitchen fire, I have listed below key elements that are fire-related hazards in a kitchen. Happy and safe cooking from all of us at SERVPRO.

Fire-related hazards in a kitchen include:

  • Flames, sparks and hot gases from food preparation can ignite residues in exhaust ducts.
  • Food preparation equipment left without supervision during operation.
  • Failure to switch-off equipment, especially at the end of activity.
  • Overheated oils that can lead to spontaneous combustion.
  • Food preparation equipment based on solid fuels. 
  • Gas blowtorches used for browning some foods.
  • Poorly operating thermostats or lack of thermostat or fault-detecting equipment
  • Faulty or overheating electrical equipment.
  • Metal exhaust flues that conduct heat and ignite nearby material, or debris.
  • Ovens without igniters/pilot lights (lit with burning pieces of paper).

With Freezing Temps Comes a Rise in Broken Water Lines

11/11/2020 (Permalink)

Long Hallway that has been  affected by a broken water pipe It is important to check your indoor and outdoor water lines to be sure they will not freeze. A broken water line can cause extensive water damage.

With winter upon us, and the temperatures dropping, we are already beginning to see, and hear about frozen pipes, which lead to water damage. Frozen water pipes are a reoccurring issue which occurs once the temperatures drop below freezing. Statistically it is proven that frozen pipes are one of the biggest risks of property damage when the temperature drops. This is more prevalent in regions where the temperature can significantly drop. Lower temperatures can cause the water to expand, which puts pressure on the pipes, or storage container, causing the pipe to break, or container to burst. Once there is a compromise to the water system, or storage unit the ensuing water can cause water damage, and potentially turn into an emergency.

First the home or business with the water damage must quickly be evaluated for the safety of anyone in the home, or business. Be sure there is nothing electric in, or around the water damage to cause either an electrical fire, or electrocution. Make sure there are no ‘slip and fall’ hazards. If it is not safe, keep out and dial 911 for help. Once all is secure regarding safety precautions, shut off the water if you can. 

Call SERVPRO for water damage to your home, or business. We want to get you back to “Like it never even happened.”

After a School Fire SERVPRO Provided a Contents Pack Out

10/20/2020 (Permalink)

SERVPRO boxes in a room that is getting packed out after a fire After Fire Damage SERVPRO brings in a Contents Crew to provide a Pack Out.

Once a fire has been extinguished, and a water remediation is in process, it is important to begin addressing contents that have been exposed to fire, smoke, soot, and water.  Everything is checked individually, and determined as to whether it is salvageable, or unsalvageable.  Every object is inventoried, and if unsalvageable is recorded and readied for the Insurance Adjuster to examine for loss purposes.

Anything that is deemed salvageable is boxed up and brought to the SERVPRO Warehouse to be cleaned by the Contents Crew.  Depending on the level of heat objects are exposed to during the fire will help determine if it is salvageable as the integrity can become compromised. When the SERVPRO Contents Crew comes across an object that has been compromised it too will be inventoried and placed separate from the salvageable contents.

At SERVPRO we want you back to “Like it never even happened.”

At SERVPRO we are Here to Help get you back to "Like it never even happened."

8/3/2020 (Permalink)

SERVPRO Vehicles in the background and the logo is "We didn't wake up today to be average" SERVPRO understands that Quickness is Key to lessen the extent of damage to your home, or business.

At SERVPRO we are here to help. We understand the stress and inconvenience a disaster of any size can be for your home, or business.  The quicker we can get onsite, the quicker we can help get things back to “Like it never even happened.” 

The primary services we offer are:

  • Fire, Smoke, And Soot Removal
  • Water Remediation
  • Mold Mitigation, and Mold Remediation
  • Catastrophic Storm Response
  • Board Up
  • Contents Pack Out
  • Carpet Cleaning

We can also help, and provide Move Outs, Contents Cleaning and Restoration, Electronic and Equipment Cleaning and Restoration, Document Drying, Upholstery Cleaning, Duct Cleaning and Deodorization, Bio hazard, and Crime Scene Clean-Up.

Our SERVPRO technicians are IICRC Certified, as well as Certified in Fire Cleanup, Carpet Cleaning, and Mold Removal, Trauma and Bio-Hazard Clean-Up.

We work directly with all insurance companies.  Feel free to give us a call with any questions.

Call SERVPRO for a Professional Carpet or Upholstery Cleaning

8/3/2020 (Permalink)

Tan with red design area rug that is clean on the left half, and unclean on the right side SERVPRO technicians are highly trained and ready to clean your carpets, and upholstery.

At SERVPRO we recommend that you have your carpets cleaned one to two times per year.  Whether in your home, or business you will have areas that experience higher levels of foot traffic, or areas that are continually exposed to dirt, and or pet dander, and odors.  If you experience this type of heavy carpet traffic you might need to have your carpets cleaned more frequently.

Our technicians are highly trained to professionally clean your carpet, remove stains, and pet odors. We also provide area rug cleaning, which we will pick up, and return at no extra charge. Our technicians are also highly trained to clean your upholstery.  Depending on the circumstances the upholstery will be cleaned at your home, or office, or brought back to our facility.

Call SERVPRO today to schedule a carpet cleaning for your home, or business.  We want to get you back to "Like it never even happened."

SERVPRO Understands the Importance of Getting You Back to "Like it never even happened."

7/29/2020 (Permalink)

Basketball medallion half with soot the other half the soot has been removed Smoke and soot affect all corners of the room that has suffered a fire.

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience these disasters, small or large can cause to a family, or business.  We strive to make it "Like it never even happened," in all situations and help get a family back to normal living conditions or, a business back to full operation as quickly as possible.

Smoke, and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Contents no matter how small can also be affected. Our smoke damage expertise, and experience allow us to inspect and accurately assess the extent of the damage to develop a plan of action.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

SERVPRO is available 24/7 to assist you with your needs so we can get you back to “Like it never even happened.”

SERVPRO is your Professional Water Damage Restoration Company

7/29/2020 (Permalink)

SERVPRO logo with two technicians Saying is "Water Damage" in the middle SERVPRO is available to assist with your water damage 24/7

A water loss no matter how large, or small needs to be addressed as quickly as possible. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it is the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals will be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the water been shut off, or the source of the loss been addressed?
  • Is there electricity available (on-site)?
  • Has there been any exposure to COVID-19?

SERVPRO is available 24 hours a day for water emergencies, large or small, residential, or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage, and potential for mold.

Quickness is key and will help get you back to “Like it never even happened.”

SERVPRO is Prepared When the Unexpected Happens During a Storm

7/29/2020 (Permalink)

Flooded neighborhood houses and trees surrounded by water Storms bring heavy rains causing flooding

SERVPRO specializes in storm and flood response, and damage restoration. Our crews are highly trained, we use specialized equipment to restore your property to its pre-storm condition. Since we are locally owned and operated, we can respond quicker with the right resources. The faster you call us, we can get onsite, and further damage can be avoided, helping to reduce the restoration cost. We can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 franchises across the country or utilize our elite Disaster Recovery Teams, and Large Loss specialists.

Upon arrival our SERVPRO technician will begin the water extraction.  Once the water has been extracted the drying equipment will be strategically placed to ensure a complete dry out.  A SERVPRO technician will come daily to monitor the drying process.  Once dry, a mold remediation will be performed to avoid the potential for mold growth.

SERVPRO wants to get you back to “Like it never even happened.”

Call SERVPRO for a Professional Mold Remediation

7/29/2020 (Permalink)

Mold spore and the words Mold Damage across the mold spore Mold can be invasive to your home or business. SERVPRO technicians are trained to remove the mold to get you back to "Like it never even happened."

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. It is a fallacy that all mold can be removed. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Before mold remediation can begin, any sources of water, or moisture must be addressed. Otherwise, the mold may return. Mold often produces a strong musty odor and can lead you to possible mold problem areas, or health issues. Keep indoor humidity below 45 percent. High humidity in a home can support mold growth. If your home or business has a mold problem, we can inspect and assess your property. Should you have mold SERVPRO will provide a Mold Remediation for your home, or business.

If You See Signs of Mold ... Call SERVPRO   803-581-1570 or 864-490-3954

Fun in the sun can become hazardous to your health if you're not properly hydrating

7/22/2020 (Permalink)

SERVPRO van and SERVPRO duck on the beach in the sun Beware of too much Fun in the Sun

Scientifically and medically there is an explanation as to why the humidity makes the heat so much harder on the body. Our body has its own cooling system, which works by producing perspiration or sweat. When sweat or perspiration evaporates it gives the skin the cooling effect. We know that hot weather can tax the body, but did you know that High Humidity causes our physical cooling system to strain, as the humidity makes it harder for the sweat to evaporate? Extreme Heat causes many to lose their lives each year. There are risks for each of us if not hydrating properly, but those at the highest risk are the young, sick, old and overweight. There are many illnesses in conjunction with Extreme Heat. HEAT STROKE is caused by the body’s own air conditioning unit when it stops working. HEAT CRAMPS are muscle spasms that usually involve the legs and abdomen. This is the direct result of dehydration and can be the first sign someone is getting dangerously hot. HEAT EXHAUSTION is very serious, and more serious than cramps. The skin will be cold and clammy. The person needs cool cloths, and sips of water every 15 minutes. If there is vomiting, seek medical help.

At SERVPRO you are family, and we want you safe, and healthy. We Care. #HereToHelp #KeepCool #KeepHydrated

At SERVPRO we clean your carpets like we are cleaning our own

7/22/2020 (Permalink)

salmon colored carpet with stain in the middle of the room Call SERVPRO today to schedule your professional Carpet Cleaning

At SERVPRO we get the fact that carpets need to be cleaned. The fact that company might be coming to visit, and we all want our homes to look their best. At SERVPRO we offer the best professional carpet cleaning.  We clean your carpets like we’re cleaning our own. When company comes there is no hiding spots by the furniture.  We are all in with you.  We have customers that we receive calls from on a regular basis to help assure them their company will ask where they got their new carpets.  24/7/365 we are ready to assist with your needs.  And if you need it, we will arrange to have your area rugs cleaned as well.  Removal of pet spots and odors is available.  

Call today to schedule your professional carpet cleaning. 803-581-1570

Water line fails after hours flooding a business in Fort Mill

7/16/2020 (Permalink)

SERVPRO technician is going over the water extraction in their flooded business SERVPRO is committed to getting your business back to "Like it never even happened."

Arriving at work you find most of your business has flooded due to a water line that failed in your supply room.  In a state of panic, you locate the water source, and then contact SERVPRO. SERVPRO Water Technicians arrive in a short time to assess the best plan for your business.  Our SERVPRO Crew Chief will begin the paperwork with you while the rest of the crew begins the water extraction and clean up.  Furniture will be moved if necessary, and office contents moved, or boxed up for safe storage.  Once the water extraction is completed, the drying process begins.  Depending on the amount of water will determine the number of days.  A technician will return daily to monitor the drying process.  Once the drying process is completed a mold remediation is done.  This will help to ensure that mold will not form.  At SERVPRO we value your business and want you back to business “Like it never even happened.”

SERVPRO is Prepared to Handle Your Residential or Commercial Fire

6/29/2020 (Permalink)

Two dinner plates covered in soot from a fire With a fire comes smoke which will leave a coating of soot

Whether it is a residential fire, or a commercial fire, either can be devastating. A family can be displaced, and a commercial fire can shut down a business, and potentially leave employees without a job. At SERVPRO we understand how hard it can be to suddenly not be in your own home, or the stress that comes with a business having to close for repairs if necessary.  

Unfortunately, when there is fire damage, there is also water, and smoke damage. Each will have to be addressed differently to be properly repaired. Our expertise, and experience allows us to inspect, and accurately assess the extent of the damage to formulate the best plan to get you back into your home, or your business back up and running. “Like it never even happened.”

IICRC Certified Firm

6/14/2018 (Permalink)

SERVPRO of Cherokee,Chester,Fairfield,&Union Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cherokee,Chester,Fairfield,& Union Counties

SERVPRO of Cherokee,Chester,Fairfield,&Union Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

(Chester,Cherokee,Fairfield & Union Counties) We specialize in Flooded Basement Cleanup and Restoration!

6/13/2018 (Permalink)

A basement can flood at anytime,although flooding most often occurs during heavy rainfall.Basements are inherently prone to flooding because they are the lowest level of a building and normally built partly or entirely below ground level.There are a number of reasons why your building or basement could flood,including:a blocked or failed sewer lateral pipe,heavy rain causes surface water to pool around your home,storm sewer backup,sanitary sewer backup,foundation drainage failure,water supply-line break or hot-water tank failure,and more.Call today (803)581-1570 or (864)490-3954.If flood water is not handled quickly and properly,it can jeopardize you health,safety,and cause severe damage to your home or business.Remember, the longer you wait,the worse the problem will get.It is worth making a call as soon as possible.Our trained professional crews will handle the situation safely and correctly.We are Available 24 hours/7 days a week.We are a preferred vendor to many national insurance companies.We bill the insurance directly,one less thing for you to worry about.Our technicians are highly trained in water restoration techniques.We have advanced inspection and extraction equipment.

Faster to your Disaster

5/14/2018 (Permalink)

We provide emergency response for water damages 24/7/365 for both residential and commercial.

Flooding and water emergencies do not wait until regular business hours and neither do we. These situations do not always occur when someone is at home. We provide emergency response services 24 hours a day, 7 days a week. Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. We quickly get there and extract water then start the drying process immediately. We will coordinate with you so we can monitor the drying process on a daily basis until completion.  The normal drying process time is 3-5 days.

Since we work with all insurance companies, we can make your claim process easier by handling our responsibilities in submitting all the necessary documents & pictures your adjuster will need from us.

If ever needed ... call us immediately

803-581-1570 or 864-490-3954

Does Your Home Have A Mold Problem?

4/6/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors.This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. It is a fallacy that all mold can be removed. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. Mold often produces a strong musty odor and can lead you to possible mold problem areas. Keep indoor humidity below 45 percent. High humidity in a home can support mold growth. If your home or business has a mold problem, we can inspect and assess your property and provide mold remediation services as needed.

If You See Signs Of Mold ... Call Us Today

803-581-1570 or 864-490-3954

When Storms Hit (CHEROKEE,CHESTER,FAIRFIELD, AND UNION COUNTIIES)SERVPRO is ready!

4/6/2018 (Permalink)

SERVPRO of Cherokee, Chester ,Fairfield, and Union Counties specializes in storm and flood response and damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. Since we are locally owned and operated, we are able to respond quicker with the right resources. The faster you call us and we can get onsite, further damage can be mitigated, and can reduce the restoration cost. We can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,600 franchises across the country and elite Disaster Recovery Teams and Large Loss specialists.

Have Storm or Flood Damage? Call Us Today(803)581-1570 or (864)490-3954

(Cherokee,Chester,Fairfield,and Union counties) Smoke and Soot Cleanup

4/5/2018 (Permalink)

Ready to Roll

Fires, both residential and commercial, can be devastating.  Some of us have experienced this personally.  We understand the major inconvenience  these disasters, small or large, can cause to a family or business.  We strive to make it like never even happened in all situations, and help get a family back to normal living conditions or a business back to full operations as quickly as possible.

Smoke and soot is very invasive and can penetrate various areas within your home or business, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a plan of action.

We work with all insurance companies and understand their requirements for claims processing.  We can help with any size disaster.

Call us 24/7 for assistance

803-581-1570 or 864-490-3954

24 Hour Emergency Water Damage Service for Cherokee, Chester, Fairfield & Union counties

2/21/2017 (Permalink)

SERVPRO of Cherokee, Chester, Fairfield & Union counties is available 24 hours a day for water emergencies, large or small, residential or commercial. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


Call Immediately:

803-581-1570 or 864-490-3954

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cherokee, Chester, Fairfield & Union counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cherokee, Chester, Fairfield & Union Counties

SERVPRO of Cherokee, Chester, Fairfield & Union counties  specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event, and we also perform mold remediation. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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